Harnessing synergies to create
great culture movements.
Who is Improov?
At Improov, we believe culture is not what you write on the wall.
It is what people feel, how they act, and what the organisation recognises and rewards, every single day.
We help organisations shape cultures that are human-centred, business-anchored, and built to last, where purpose, strategy and culture align to unlock sustainable performance.
Our Philosophy
Culture doesn’t change through speeches.
It changes through conversations, behaviours, systems and recognition working in harmony.
That’s why Improov works at the intersection of:
• Human experience (trust, meaning, energy, ownership)
• Process and structure (governance, rituals, leadership behaviours, systems)
• Business outcomes (engagement, performance, innovation, customer experience)
We don’t “roll out” culture.
We co-create it with you and hard-wire it into how your organisation actually works.
Our Offerings
Our Culture Shaping offering provides a comprehensive, end-to-end approach.
Leadership & People Growth and Process Enablement are core components of this work and can also be delivered as standalone offerings.
Leadership and People Development Programmes
Developing emotionally intelligent leaders and teams who lead with purpose, trust and accountability.
- Leadership & People Development
- Executive Coaching
- Employee Value Proposition
- Insights and Tools
Process enablement
Designing human-centred processes that enable clarity, flow and performance.
- Agile Enablement
- CX and EX Journey Mapping
- Design Thinking
- Lean Change
Empowering culture journeys


































What do our customers say?
“Chef de Plateau B used to be a hard-driving perfectionist, relaying his stress to the team. Now he is able to understand his priorities and adopts a much calmer stance.”
“Chef de Plateau C is mingling more and building rapport with her team. Before she was in a command and tell mode.”
“Honnêtement pour moi, à chaque fois que j’ai une session de coaching, j’ai l’impression que j’ai fait une thérapie. Je me sens écouté et j’arrive par moi-même de trouver des solutions face à des situations que je jugeais auparavant très compliquées et sans issues. “
“The coaching sessions were really helpful. I was able to prepare for some key conversations thanks to the coaching – I was able to formulate my intention and work out by myself the best way to frame the conversation and to engage the other person. This allowed me to approach many situations feeling very calm.”
“ The questions being asked…make you think”
“ The concrete examples, the role plays, the trainer’s charismatic approach”
“ What was the most interesting was the interaction we had throughout the training and how it made us reflect on ourselves and how we can improve ourselves…”
“ It helped us discover ourselves and situate where we are”
“ The training and the subject matter focused on ‘me’ concepts”
“The training helped us reflect back and to think more on the type of person we are”
During these sessions I learnt how to tackle these weaknesses in my behaviour. This coaching also made me realise the impact of my behaviour on my subordinates and colleagues.”
However, when I began coaching sessions with Coach Vedna, I knew I had made the right decision. She patiently listened to my concerns and fears, providing a safe space for me to open up and explore my thoughts and emotions. Coach Vedna’s empathetic and non-judgmental approach made me feel understood and encouraged me to push past my comfort zone.
One of the most significant benefits was a newfound sense of self-awareness. She helped me identify self-limiting beliefs and thought patterns that were holding me back. Her ability to actively listen and ask thought-provoking questions helped me uncover solutions to problems I had been grappling with for some time.
Furthermore, she provided practical tools and techniques to manage stress, anxiety, and time effectively. These strategies not only improved my productivity but also positively impacted my overall well-being. Her guidance enabled me to develop healthier stakeholder relationships and find a ‘balanced space’ between my aspirations and ways to navigate there.
The benefits I derived from coaching have been transformative. With Coach Vedna's support and expertise, I gained clarity about my life's IKIGAI and discovered my true purpose and passions. As a result, I now approach challenges with a newfound sense of resilience and optimism.
Today, thanks to Coach Vedna’s coaching, I am in a much better place emotionally, professionally, and personally.”
Vedna a non seulement aidé à définir les bases de notre culture d'entreprise, mais elle a également permis d'incarner cette culture à travers ta mise en place de nos quatre valeurs. Son accompagnement a été décisif dans l'élaboration de notre mission, et elle a su insuffler une véritable dynamique collaborative au sein de notre équipe.
Personnellement, j'ai eu la chance de bénéficier de son coaching en tant que CEO, et je peux attester de l'impact positif que son approche a eu sur ma manière de gérer l'entreprise et d'interagir avec les équipes. Vedna a aussi conduit des sessions de coaching collectif pour le Management Team de Ecoasis, ce qui a renforcé la cohésion de notre management et nous a permis de mieux aligner notre vision sur nos objectifs stratégiques.
Son approche est à la fois bienveillante et pragmatique. Vedna sait poser les bonnes questions, amener tes équipes à réfléchir en profondeur et trouver des solutions en accord avec les valeurs de l'entreprise. Elle a cette capacité rare à créer un climat de confiance, permettant à chacun de s'exprimer et de contribuer pleinement à I'effort collectif.
Je recommande vivement Vedna pour toute mission de coaching culturel ou de développement d'équipe. Sa contribution à Ecoasis a été inestimable, et je suis convaincu qu'elle apportera la même valeur ajoutée à toute organisation cherchant à renforcer sa culture et à d'aligner sur ses objectifs. »
Partnering with Improov and Vedna Mulloo was a game-changer. Vedna didn’t impose solutions—she guided us to reflect, uncover blind spots, and build our own methods.
Today, our leadership is more empathetic and approachable, and employees speak up without fear. The tools and mindset we gained—listening, influencing, bouncing back—are lifelong assets. Improov helped us lay the foundation for a fearless, purpose-driven company where people truly say, ‘Together We Grow.’
I highly recommend Improov and Vedna Mulloo to any organization seeking real cultural transformation.
